Today we’re delighted to announce the launch of Facebook Messenger Notifications for Harvey Norman, a new method for keeping you up-to-date about your orders via Facebook Messenger.
We added Facebook Messenger Notifications to further improve our online ordering process: you can now opt in for communications in relation to your order via Messenger.
This includes information about Order Confirmations, Backorder Notifications, Order Shipments and Ready to Pickup messages.
Additionally, you can get in touch with a customer service agent via Messenger if you have any questions about your order.
Facebook Messenger Notifications helps us to keep you fully informed about every step of the ordering process, resulting in greater customer satisfaction thanks to instant order status updates.
It’s very easy-to-use and provides a detailed order history in a single Facebook Messenger chat so you can quickly review all communications.
To sign up for Facebook Messenger Notifications from Harvey Norman, simply click the Send to Messenger button found on the Payment page of the order process.
You will begin to receive Notifications once the payment has been completed.